Subscriptions

Subscriptions offer a single subscription with access to all features. The following subscriptions exist for Swagger:

  • Trial - A trial period is available to test Swagger before purchasing. See Trial Subscriptions.

  • Self-Service (e-commerce) - self-service subscriptions are purchased and managed online and auto-renew until canceled.

  • Sales-managed (sales-assisted or direct) - Sales-managed subscriptions are purchased and managed by your SmartBear account manager.

  • Expired - After your trial or paid subscription ends, your organization switches to the free, unpaid plan for the Swagger product you previously subscribed to.

    After moving to an unpaid plan, your organization is no longer eligible for another self-service trial for the same Swagger product. To request more trial time, contact the Sales team.

Click the Subscription tab on SmartBear Admin to view the subscription plan details.

  • Product - The name of the subscribed Product (for example, Swagger).

  • Plan - The specific plan to which the organization is subscribed.

  • Limits - For the Enterprise subscription, you can view detailed user limits that show how many user seats are assigned. Also, for e-commerce subscriptions, you can only view the limit count.

  • Renewal Date - The current end date of the subscription.

    • For trials, this is the date the subscription will end unless a purchase is made. For organizations with a trial or expired plan, admins can purchase a self-service plan.

    • For sales-managed subscriptions, this is the date the subscription will end unless renewed for organizations with a Sales-Managed (sales-assisted or direct) plan. Organization Admins can click Contact Sales to make any changes to the subscription.

    • For self-service plans, this date is when the credit card will be charged for renewal unless the subscription has been canceled. For organizations with an active self-service (e-commerce) subscription, admins can modify or cancel the subscription.

      Important

      Suppose a subscription fails to renew due to a payment processing failure. In that case, SmartBear offers a three-day grace period so that your organization can address billing issues while users can continue to work. The period is extended to 14 days.

  • Enterprise SSO - Indicates whether the add-on is purchased or not purchased.

  • Displays the billing type (annual or monthly subscription), renewal date, and the next payment due date.

See Also

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